Brand Representative

About This Role

The Brand Representative plays a crucial role in providing a world-class shopping experience for guests while contributing to the overall success and profitability of the retail business.

Responsibilities

• Welcome every guest with a smile, determine their needs, assist with finding the right merchandise, and offer styling recommendations
• Achieve personal sales goals, identify opportunities to upsell or cross-sell to enhance the guest's shopping experience and increase sales
• Work collaboratively with the team to achieve sales goals, maintain store standards, and deliver a world-class guest experience
• Maintain product knowledge, understanding the merchandise offering, including features, benefits, and pricing
• Ensure shelves and displays are stocked, organized, and visually appealing
• Keep the store clean, neat, and well-maintained to create a beautiful shopping environment
• Process transactions accurately and efficiently using a point-of-sale system
• Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts
• Adhere to company policies, procedures and guidelines, including safety protocols
• Process returns and exchanges according to company policy, ensuring guest satisfaction

Requirements

• Must be 18 years or older
• Must be available to work nights & weekends

Skills

* Required skills