Branch Support Specialist

About This Role

Serve as the primary contact for branch management regarding general benefit issues, payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims in a hands-on administrative role.

Responsibilities

• Maintain employee personnel, medical, and benefit files
• Maintain branch I-9 files in accordance with company and legal policies
• Assist Corporate Human Resources with annual open enrollment process and provide benefit-related answers
• Oversee administration of company uniform program, including sizing, issuance, return, and record-keeping
• Assist with workers' compensation claims management including paperwork, statements, and return to work programs
• Receive and coordinate leave of absence requests with Corporate LOA department
• Maintain post-hire WinTeam data entry and coordinate with Payroll on changes
• Receive inquiries from outside vendors on unemployment claims
• Conduct HR-related audits monthly and process weekly reports under Corporate HR direction
• Coordinate employee relations programs under Corporate Human Resources direction

Requirements

• Prior work experience in a professional administrative environment
• Able to focus and multi-task in a busy environment
• Ability to handle stressful situations calmly and professionally
• Effective management skills to coordinate diverse employees
• Highly proficient in all Microsoft Office applications
• Ability to effectively utilize all available office management technology
• Ability to take initiative, prioritize multiple competing assignments, and manage deadlines

Qualifications

• High School diploma or equivalent
• Prior work experience in a professional administrative environment

Nice to Have

• College degree in business, human resources, or related field of study
• Human resources and/or recruiting experience
• Experience using iCIMS or other Applicant Tracking System
• Experience using WinTeam or other Human Resources Information System
• Experience using DOMO or other business intelligence tool

Skills

* Required skills

Benefits