Branch Sales Associate

About This Role

As a Branch Sales Associate, you will manage the customer experience, maximize sales opportunities, and ensure customer loyalty by providing product solutions and accurate order entry. This role also involves performing a variety of warehouse tasks to maintain branch operations.

Responsibilities

• Manage the entire customer experience including appropriate product selection, accurate order entry, safely picking products, and safely loading customer vehicles
• Maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards
• Comply with all process standards including wearing personal protective equipment

Requirements

• Flexibility to work any time within branch hours of operation
• Ability to safely lift up to 50 pounds unassisted and heavier loads with assistance
• Ability to learn and operate powered industrial equipment

Benefits