Branch Operations Supervisor

About This Role

As the Branch Operations Supervisor at Lowe's, you will lead a team, focusing on coaching, training, and performance management to ensure efficient daily operations. This role is critical in maintaining a safe working environment and contributing to the facility's key performance indicators.

Responsibilities

• Coach, train, and delegate tasks to associates
• Follow up on daily operational tasks
• Manage associate performance and ensure adequate department coverage
• Maintain a safe working environment and build a culture of safety
• Monitor production volume and allocate/reallocate operations associates to tasks like receiving, picking, and shipping
• Ensure teams adhere to proper policies, regulations, and safety procedures
• Respond quickly to changing workflow conditions and contribute to facility's KPIs
• Resolve issues and address safety concerns promptly
• Communicate business objectives and daily workload plans to the team
• Assist associates with HR-related issues (attendance, pay, benefits, job changes, etc.)

Requirements

• Bachelor's Degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field (or equivalent experience)
• Minimum 6 months experience providing direction or supervision to teams
• Minimum 6 months experience supporting or participating in training, mentoring, and developing associates

Qualifications

• Bachelor's Degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field (or equivalent experience in distribution center/warehouse operations or related area)
• Minimum of 6 months experience providing direction or supervision to teams (with or without direct report responsibility) and providing feedback, and 6 Months Experience supporting or participating in the process of training, mentoring, and developing associates

Nice to Have

• Experience building a culture of safety among subordinates and peers
• Experience working with and communicating to next level leadership
• Experience with Microsoft Office and/or a Warehouse Management System
• Bi-lingual skills (if applicable to the facility)

Skills

* Required skills

Benefits