Branch Manager

About This Role

Wells Fargo is seeking a Branch Manager to lead, manage, and develop a diverse team, foster engagement, and drive business growth through customer engagement and operational excellence. This role is part of the Consumer, Small and Business Banking division.

Responsibilities

• Coach, develop, and build a high-performing team to achieve business strategies and drive growth.
• Resolve low to moderately complex issues related to customer and employee experience, risk, and business growth.
• Identify opportunities to make banking easier for customers through education and demonstration of digital options.
• Lead the branch while engaging stakeholders, peers, and internal partners to deliver a customer-centric experience.
• Mentor and guide talent development of direct reports and assist in hiring talent.
• Offer and negotiate terms for or take applications for dwelling secured transactions, requiring compliance with the S.A.F.E. Mortgage Licensing Act of 2008.

Requirements

• 4+ years of banking, financial services, or Branch Network experience
• 2+ years of leadership experience
• Compliance with S.A.F.E. Mortgage Licensing Act of 2008 and Regulation Z (LO) requirements
• Ability to work a schedule that may include most Saturdays

Qualifications

• 4+ years of banking, financial services, or Branch Network experience, or equivalent, and 2+ years of leadership experience.

Nice to Have

• Management experience including hiring, coaching, and developing direct reports
• Ability to build and inspire a team with adaptability, collaboration, and accountability
• Ability to analyze performance and execute plans to achieve business objectives
• Experience and knowledge in coaching across various customer segments
• Experience building and maintaining effective relationships with customers, partners, and the community
• Extensive experience in identifying complex financial needs and providing relevant options
• Ability to lead a team to influence, educate, and connect customers to technology and digital banking
• Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss prevention
• Ability to interact with integrity and professionalism with customers and employees
• Relevant military experience