Branch Manager

About This Role

Lead, manage, and develop a diverse team in a branch setting, driving business growth and ensuring operational excellence. Coach bankers to engage customers and enhance their financial success through tailored solutions.

Responsibilities

• Coach, develop, and build a high-performing team to execute business strategies and achieve results
• Resolve low to moderately complex issues regarding customer and employee experience, risk, and business growth
• Identify opportunities to make banking easier through education and demonstration of digital options
• Lead the branch while engaging stakeholders and internal partners to collaborate for a customer-centric experience
• Mentor and guide talent development of direct reports and assist in hiring talent
• Ensure compliance with S.A.F.E. Mortgage Licensing Act of 2008 and related regulations for dwelling secured transactions

Requirements

• 4+ years of banking, financial services, or Branch Network experience
• 2+ years of leadership experience
• Ability to work a schedule that may include most Saturdays
• Ability to travel in assigned geography up to 50% of the time during the first 6 months
• SAFE registration at the time of employment

Qualifications

• 4+ years of banking, financial services, or Branch Network experience

Nice to Have

• Management experience including hiring, coaching, and developing direct reports
• Ability to build and inspire a team with adaptability, collaboration, and accountability
• Ability to analyze performance, understand strengths and opportunities, and execute a plan to achieve business objectives
• Exercise independent judgment and critical thinking skills in a complex, fast-paced environment
• Experience and knowledge in coaching across customer segments (affluent, high net worth, small business)
• Experience building and maintaining effective relationships with customers, internal partners, and community
• Extensive experience in asking questions and identifying complex financial needs
• Ability to lead a team to influence, educate, and connect customers to technology
• Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss prevention
• Relevant military experience

Benefits