Branch Manager

About This Role

Lead, manage, and develop a diverse team within a Wells Fargo branch, fostering engagement and commitment to business outcomes. Drive customer engagement, operational excellence, and manage resources to achieve branch network objectives.

Responsibilities

• Coach, develop, and build a high-performing team to execute business strategies and drive growth
• Resolve low to moderately complex issues regarding customer and employee experience, risk, and business growth
• Identify opportunities to make banking easier for customers through digital education and demonstration
• Lead the branch while engaging stakeholders, peers, and internal partners to deliver a customer-centric experience
• Mentor and guide talent development of direct reports and assist in hiring talent
• Ensure compliance with SAFE Mortgage Licensing Act of 2008 and related regulations
• Accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance)

Requirements

• 4+ years of banking, financial services, or Branch Network experience
• 2+ years of leadership experience
• SAFE registration at time of employment

Qualifications

• 4+ years of banking, financial services, or Branch Network experience, or equivalent

Nice to Have

• Management experience including hiring, coaching, and developing direct reports
• Ability to build and inspire a team with adaptability, collaboration, and accountability
• Ability to analyze performance and execute plans to achieve business objectives
• Exercise independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks
• Experience and knowledge in coaching across customer segments (affluent, high net worth, small business)
• Experience building and maintaining effective relationships with customers, internal partners, and community
• Extensive experience in asking questions and identifying complex financial needs
• Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking
• Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss prevention
• Ability to interact with integrity and professionalism with customers and employees
• Relevant military experience

Benefits