Branch Manager

Wells Fargo Frederick, MD $43 - $67
Full Time Mid Level 4+ years

Posted 1 month ago Expired

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About This Role

Lead, manage, and develop a diverse team in a Wells Fargo branch, creating an engaging culture focused on customer experience and business growth. Drive accountability for operational excellence, policy adherence, and risk management within the branch.

Responsibilities

  • Coach, develop, and build a high-performing team to execute business strategies and achieve results
  • Coach bankers to engage customers, understand needs, build relationships, and help them succeed financially
  • Resolve low to moderately complex issues regarding customer experience, employee experience, risk, and business growth
  • Identify opportunities to make banking easier through digital education and demonstration
  • Lead the branch while engaging stakeholders, peers, and internal partners to deliver a customer-centric experience
  • Mentor and guide talent development of direct reports and assist in hiring talent
  • Ensure compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations

Requirements

  • 4+ years of banking, financial services, or Branch Network experience
  • 2+ years of leadership experience
  • SAFE registration at time of employment

Qualifications

  • 4+ years of banking, financial services, or Branch Network experience PLUS 2+ years of leadership experience

Nice to Have

  • Management experience including hiring, coaching, and developing direct reports
  • Ability to build and inspire a team with adaptability, collaboration, and accountability
  • Ability to analyze performance, understand strengths and opportunities, and empower employees to achieve objectives
  • Exercise independent judgment and critical thinking skills to manage time and prioritize tasks
  • Experience and knowledge in coaching across customer segments (affluent, high net worth, small business)
  • Experience building and maintaining effective relationships with customers, partners, and community
  • Extensive experience in identifying complex financial needs to provide relevant options to customers
  • Ability to lead a team to influence, educate, and connect customers to technology and digital banking
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss prevention
  • Ability to interact with integrity and professionalism

Benefits

Life Insurance
Commuter Benefits
Accident insurance
Adoption Reimbursement
Scholarships for dependent children
Paid Time Off
Tuition Reimbursement
Disability benefits
Critical caregiving leave
Parental Leave
Health benefits
401K Plan
Critical illness insurance
Discounts and savings

About Wells Fargo

Wells Fargo Corporate & Investment Banking delivers a comprehensive suite of capital markets, banking, and financial products and services to over 12,000 clients around the world, including over 90% of the S&P 500.

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