Branch Banking Leader

About This Role

Lead and coach a high-performing branch team to achieve and exceed sales targets, drive revenue growth, and ensure operational excellence while delivering an exceptional client experience.

Responsibilities

• Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non-interest income)
• Actively seek and deliver client introductions to the right team member(s) to achieve growth targets and execute successful sales initiatives
• Create and execute business development plans
• Provide training, development, and coaching to branch teams on mission and effective engagement to deliver on targets
• Foster an environment for branch teams and clients that encourages growth and satisfaction
• Perform talent management functions including employment, performance evaluations, staff development, disciplinary actions, and succession planning
• Deliver client engagement and education using available tools and systems
• Foster a culture focused on providing an exceptional client experience and delivering on our mission and purpose
• Analyze and resolve problems pertaining to branch operations and client satisfaction
• Foster a culture of disciplined risk management, helping teams identify and mitigate reputational, regulatory, employee, and client risks
• Ensure team awareness, understanding, and adherence to all applicable bank policies and regulations
• Meet operational excellence standards

Requirements

• High School diploma or equivalent
• 5+ years of overall branch sales experience
• 2+ years in a leadership role
• National Mortgage Licensing System (NMLS) registration

Qualifications

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
• 5+ Years of overall branch sales experience, 2+ years in a leadership role

Nice to Have

• Undergraduate Degree (4 years or equivalent)

Benefits