Automotive Sales Manager

About This Role

Manage the retail business of a car sales location, overseeing the sales process, finance operations, and leading the sales team to meet and exceed targets. This role also involves supporting overall store management and ensuring customer satisfaction.

Responsibilities

• Meet and exceed sales targets
• Manage and lead the sales team, including scheduling, interviewing, hiring, and performance management
• Drive strong CRM metric accountability and achieve KPI targets
• Ensure completion of Finance deal packages and follow up on missing documents
• Achieve high customer service scores (NPS)
• Train Sales Staff in customer interaction and processes
• Oversee store management as the second highest employee at location
• Support inventory and reconditioning processes, and pricing of cars
• Monitor Store and ICC compliance and manage employee, consumer, and vendor issues

Requirements

• 3 years’ experience in Car Sales
• 1 year of management experience
• High school diploma or equivalent experience in car sales management
• Ability to collaborate with internal and external stakeholders
• Excellent verbal and written communication skills
• Results driven, ability to make decisions and solve problems
• Ability to build and lead diverse, high-performing teams

Qualifications

• High school diploma or equivalent experience in car sales management
• 3 years’ experience in Car Sales and 1 year of management experience

Nice to Have

• Experience in auto dealership or auto financing

Skills

* Required skills

Benefits