Associate Project Manager

About This Role

This entry-level Associate Project Manager role at Global-e supports the delivery of client integrations for small-sized merchants, focusing on client communication, project coordination, and technical integration processes. The role ensures successful, on-time delivery by managing a small merchant portfolio and coordinating with internal teams.

Responsibilities

• Support client integration projects from engagement through launch, following established project plans, processes, and templates
• Manage a small number of simple integrations with limited internal touchpoints and well-defined technical requirements
• Act as a customer-facing point of contact in a guided and structured manner, with support from senior team members
• Coordinate and track project tasks across internal teams (e.g., Development, Product, Infrastructure, Integrations) using predefined workflows
• Monitor project timelines, deliverables, and dependencies, escalating risks or delays through established escalation paths
• Communicate project status, milestones, and next steps to clients and internal stakeholders
• Support issue identification and resolution, gaining hands-on experience in client issue handling and expectation management
• Maintain accurate project documentation and ensure alignment with Global-e delivery standards

Requirements

• 1+ years of experience in project coordination, project management, implementation, or a related B2B role
• Strong written and verbal English communication skills
• Demonstrated ability to engage with and reason about technical concepts
• Highly organized with strong attention to detail and the ability to manage multiple tasks in parallel
• Comfortable working within structured processes and following defined guidelines
• Willingness to ask questions, learn from feedback, and escalate issues appropriately
• Strong interpersonal skills and a collaborative mindset
• Ability to work effectively with cross-functional and geographically distributed teams
• Flexibility to support project needs during critical delivery phases, as required

Qualifications

• 1+ years of experience in project coordination, project management, implementation, or a related B2B role.

Nice to Have

• Experience working with web technologies, eCommerce platforms, and system integrations

Skills

* Required skills