Assistant Community Manager

About This Role

This role is for an Assistant Community Manager who will be the primary contact for residents, ensuring exceptional experiences and supporting smooth community operations across multiple properties. The position focuses on resident engagement, community maintenance, and administrative support to foster thriving communities.

Responsibilities

• Serve as the main point of contact for residents and visitors, responding to needs with empathy and professionalism
• Conduct community tours for walk-ins and scheduled appointments
• Support move-ins and move-outs to ensure a seamless experience for residents
• Inspect homes before move-in to ensure quality standards are met
• Flag any maintenance or curb appeal issues during property walks
• Assist in planning and executing resident events
• Help ensure safety standards and community policies are followed
• Keep resident records accurate and up to date
• Assist in preparing community reports
• Support day-to-day administrative tasks as assigned

Requirements

• 2+ years experience in customer service or related field
• Excellent communication and interpersonal skills
• Ability to problem-solve and stay organized in a fast-paced environment
• Valid driver’s license and willingness to drive between communities

Qualifications

• 2+ years of experience in customer service or a related field.

Benefits