Asset Protection Specialist
Posted 4 weeks ago Expired
This job has expired
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Upload Your ResumeAbout This Role
This role is the welcoming face of the dispensary, ensuring guest safety and satisfaction through a blend of hospitality, customer service, and safety leadership. It focuses on connecting with others and maintaining readiness to act with urgency, ensuring everyone feels safe, respected, and cared for.
Responsibilities
- Greet all visitors with warmth and positivity
- Manage check-in with professionalism and efficiency while upholding compliance standards
- Provide basic concierge-level support, answering common questions and directing traffic
- Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order
- Monitor various areas of the premises to ensure safety, comfort, and compliance
- De-escalate situations with empathy, tact, and clear communication
- Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow
- Report and respond appropriately and urgently to any safety, security, or compliance incidents
- Support emergency procedures and preparedness, including fire, evacuation, or weather response
- Conduct visual inspections and checks per SOPs to maintain a secure and hazard-free environment
- Foster strong relationships and mutual trust with store teams, leadership, and customers
- Share insights on guest interactions, safety concerns, and security risks with transparency and discretion
Requirements
- Meet scheduling and availability requirements (mornings, days, nights, weekends)
- Reliable, responsible, and dependable attendance
- Pass all required background checks including state-specific cannabis employment requirements
- Possess valid driver's license or state ID
- Must be 21 years or older and meet all state-specific cannabis employment requirements
- Remain compliant with all legal or company regulations for working in the cannabis industry
Qualifications
- At least one year of customer-facing or concierge experience strongly preferred. Security, military, or law enforcement experience is a plus.
Nice to Have
- Customer-facing or concierge experience (1+ year)
- Familiarity with POS systems and/or compliance technology
- Security, military, or law enforcement experience
Skills
* Required skills
Benefits
About Green Thumb Industries (GTI)
Green Thumb is on a mission to promote well-being through the power of cannabis.