Asset Protection Associate

About This Role

The Asset Protection Associate supports shrinkage and safety awareness programs, conducts surveillance to detect theft, and helps maintain a safe environment for customers and associates.

Responsibilities

• Support Shrinkage and Safety Awareness programs by aiding Store Management to communicate current topics
• Conduct surveillance (CCTV/floor) to detect theft, fraud, or suspicious activity from customers and contractors
• Collect investigative intelligence related to Organized Retail Crime (ORC) activity and fraud
• Monitor team member activity as directed by AP management and report policy infractions
• Detain and interview suspects in accordance with local laws and Company policy
• Maintain records using approved Company methods, including proper retention of evidence and disposition of recovered merchandise
• Attend court hearings and maintain relationships with local law enforcement
• Identify and address potential hazards to customers and associates, correcting minor hazards
• Conduct incident investigations and complete associated reports
• Collect evidence for internal investigations as directed by AP management, acting as an interview witness

Requirements

• 18 years of age or older
• High school diploma or GED
• Ability to learn and stay up to date on Company policy and procedures relating to loss prevention and relevant local legal requirements
• Maintain composure and handle high stress situations in a calm and effective manner
• Handle difficult situations with discretion

Qualifications

• High school diploma or GED

Benefits