Area Customer Service Coordinator

About This Role

This role will support customer operations, implement new services, and foster a customer-centric environment within a defined geographical area, contributing to exceptional service delivery for clients.

Responsibilities

• Collaborate with management to enhance operational processes and ensure compliance with best practices
• Drive continuous improvement through data-driven insights
• Assist in the seamless implementation of new customer accounts and service expansions
• Provide valuable support to Field Implementation Managers
• Embody a service-oriented approach that prioritizes customer needs
• Embrace challenges with enthusiasm and take ownership of delivering exceptional service

Requirements

• High school diploma
• At least 12 months of relevant work experience
• Flexibility and adaptability to meet dynamic work environment demands
• Ability to travel between customer locations within a 40-50 mile radius
• Data-driven and innovative approach
• Excellent communication abilities
• Customer-centric mindset

Qualifications

• High school diploma
• At least 12 months of relevant work experience in customer service or related fields

Nice to Have

• Additional education beyond high school
• Proficiency in Microsoft Office suite and other computer operations
• Prior experience in customer service or related fields
• Commitment to personal growth and accountability

Skills

* Required skills

Benefits