Analyst-Compliance Quality Control Review

American Express Phoenix, AZ $65,500 - $102,500
Full Time Entry Level 2+ years

Posted 3 weeks ago

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About This Role

This role involves conducting quality control reviews of Financial Crime Compliance processes, specifically Anti-Money Laundering (AML) investigations, managed by the GFCSU and US Investigations at American Express. The Analyst ensures adherence to legal, regulatory, and internal procedural requirements, providing real-time feedback and correcting errors.

Responsibilities

  • Conduct quality control reviews of Financial Crime Compliance processes (AML, EDD, Screening) managed by the GFCSU and USIU
  • Evaluate cases after initial decision to ensure adherence with procedural and regulatory guidance
  • Provide real-time feedback to analysts if a material or non-material error is identified
  • Close all cases after review is completed, including correcting any errors prior to submission for closure if required
  • Assist in BAU case investigations based on business needs

Requirements

  • Two+ years of work experience at a financial services institution, retail/commercial bank, or payment processing institution in AML/BSA, financial crimes compliance, know-your-customer (KYC), enhanced due diligence, screening/sanctions risk management, and/or operational risk
  • Proven analytical skills and demonstrated ability to research, assess, interpret, resolve, and remediate issues with regulatory impact
  • Excellent time-management skills and demonstrated ability to balance competing priorities in a deadline-driven environment
  • Detail-oriented with strong verbal and written communication skills

Qualifications

  • Bachelor’s Degree preferred
  • 2+ years of work experience at a financial services institution, retail/commercial bank, or payment processing institution in AML/BSA, financial crimes compliance, KYC, enhanced due diligence, screening/sanctions risk management, and/or operational risk.

Nice to Have

  • Business Self Testing (BST), Quality Control, or Quality Assurance experience
  • Self-motivated with an ability to learn quickly and independently
  • Ability to handle sensitive information in a confidential and professional manner

Benefits

Life Insurance
Disability benefits
Free financial coaching and financial well-being support
Free access to global on-site wellness centers staffed with nurses and doctors
Dental benefits
Comprehensive medical benefits
20+ weeks paid parental leave for all parents
Free and confidential counseling support through our Healthy Minds program
Vision benefits
6% Company Match on retirement savings plan
Career development and training opportunities

About American Express

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.

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