Agency Servicing Analyst
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
This role will perform loan servicing tasks within an assigned portfolio of loans for the Commercial Agency/Off-Balance Sheet team, ensuring compliance with industry standards and investor requirements. The analyst will interpret loan documents, interact with internal and external contacts, and oversee deadlines.
Responsibilities
- Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions
- Review and interpret Servicing Agreements and Purchase and Sale Agreements for GSE and CMBS offerings
- Review and understand GSE Guide requirements for Commercial Loan Servicing
- Assist in the management of an assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks
- Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing and GSE investor requirements
- Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines
- Focus on continuous improvements and assist in implementing solutions
- Work with cross-functional teams to drive operational excellence
- Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness
Requirements
- Minimum of 4 years experience in loan servicing operations, with a focus on interpreting and applying loan documents
- Proficient knowledge of commercial mortgage products, financial services, lending and real estate compliance in addition to loan servicing standards
- Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions
- Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines
- Experience in stakeholder management, with the ability to establish productive working relationships and drive mutually beneficial outcomes
- Proficiency in time management and organization, with the ability to efficiently manage multiple tasks and projects
- Strong analytical skills, including ability to use data to make informed decisions
Qualifications
- Minimum of 4 years experience in loan servicing operations, with a focus on interpreting and applying loan documents
Nice to Have
- GSE Multifamily/Commercial product experience
- Strategy software knowledge
- Bachelor’s Degree
Benefits
About JPMorganChase
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We...