Administrative Support Specialist

About This Role

This role will provide essential administrative support, manage phone calls and office supplies, and assist with training and device troubleshooting for field personnel and interdepartmental needs.

Responsibilities

• Report to and work under the direction of the Administrative Services Manager
• Answer phone calls and maintain the switchboard
• Provide administrative support for field-based team and interdepartmental needs
• Perform basic office administrative duties, including flyer printing and office supplies ordering
• Assist with the maintenance, set-up, and training of field personnel on different databases
• Provide administrative support to the Resource Development team
• Offer basic device usage support, including device set up and troubleshooting
• Produce and distribute correspondence memos, letters, emails, faxes, and forms
• Assist in the processing of new hire paperwork, background checks, and scanning/filing of documents
• Provide Crossing Guard app support for departmental and field teams
• Act as a liaison between field personnel and office staff

Requirements

• Advanced proficiency in Microsoft Office programs
• Ability to communicate accurately and clearly both orally and in writing
• Analytical and problem-solving skills with the ability to handle multiple tasks
• Time management and organizational skills
• Self-motivated and dependable
• Working knowledge of all company policies, procedures, and requirements

Nice to Have

• Bilingual in Spanish

Skills

* Required skills