Administrative Support Assistant

About This Role

Provide administrative and clerical support to the Children's Division training unit, ensuring smooth day-to-day operations and management of records and scheduling. This role supports the Department of Social Services' mission to protect children and families in Missouri.

Responsibilities

• Coordinate meetings and training logistics, including scheduling, calendars, and virtual meeting setup
• Prepare meeting agendas, take notes, and distribute summaries or minutes
• Serve as a point of contact for the training unit, responding to routine inquiries and directing requests as needed
• Maintain electronic records and filing systems in accordance with agency guidelines
• Enter, update, and retrieve information in agency systems and tracking tools
• Use Microsoft Word, Outlook, Excel, and PowerPoint for routine administrative and tracking tasks
• Maintain basic spreadsheets or logs to support reporting and coordination
• Assist with office and training-related support tasks, including supply ordering and expense documentation
• Learn new systems, software, and procedures as needed to support unit operations

Requirements

• One or more years of experience in office support work
• High school diploma or proof of high school equivalency
• Excellent written and verbal communication skills
• Attention to detail
• Good time-management skills
• Ability to work independently
• Strong computer skills

Qualifications

• High school diploma or proof of high school equivalency
• One or more years of experience in office support work

Nice to Have

• Strong organizational skills
• Comfort working in multiple systems
• Ability to learn new software and processes
• Ability to manage multiple tasks and meet deadlines
• Professional written and verbal communication skills
• Working knowledge of Missouri Office applications
• Familiarity with Learning Management Systems
• Experience with survey tools such as Qualtrics

Skills

* Required skills

Benefits