Administrative Support 2 (Program Assistant)

About This Role

This role involves performing a variety of general secretarial, clerical, and administrative support functions for a unit or office and its personnel, serving the Georgia Department of Human Services, specifically the Division of Child Support Services (DCSS). The position plays a key role in maintaining efficient daily operations and supporting staff.

Responsibilities

• Perform general office management, secretarial, and bookkeeping duties including keyboarding, filing, and managing correspondence
• Use Microsoft Office Suite and/or standard applications for daily work assignments
• Receive and properly manage incoming and outgoing mail and telephone communications
• Order supplies and equipment for the office
• Ensure general maintenance and repair of office equipment such as telephones and technology
• Assist the supervisor with the maintenance of budget data
• Maintain files of required reports and records
• Organize professional learning opportunities for staff, including registration, travel, and expense reports
• Maintain time and attendance records for staff
• Register and transfer cases and maintain confidential records
• Facilitate day-to-day office operations when the supervisor is off-site

Requirements

• High school diploma or GED
• Two (2) years of general office or administrative experience

Qualifications

• High school diploma or GED
• Two (2) years of general office or administrative experience

Nice to Have

• One (1) year of work experience involving customer service in an office environment
• Work experience with Microsoft Office Suite and/or standard office software applications

Skills

* Required skills

Benefits