Academic Advisor

About This Role

Assess and advise students on academic requirements and procedures for a specific program or major. Provide guidance to students in the Southern Polytechnic College of Engineering & Engineering Technology, assisting them with career exploration, academic abilities, and goal setting.

Responsibilities

• Provide high-quality academic advising services to current and prospective KSU students
• Develop multi-semester degree plans following major curriculum guidelines, aligning students' academic interests and aptitudes with professional goals
• Connect students with appropriate academic and non-academic student services that promote their success, and maintain thorough and accurate documentation of individual advising sessions
• Meet formally with students to develop meaningful connections
• Attend and participate in advising sessions for new and incoming students, both at orientation and in pre-orientation advising sessions with students and families
• Participate in college or institutional student success initiatives
• Utilize and incorporate best practices identified through the analysis of reports/analytics related to advising activity, student success metrics, etc.
• Contribute to the coordination of unit-level communication plans regarding key milestones, registration deadlines, academic resources, etc.
• Monitor and document the retention, progression, and graduation of students within the assigned population, and offer proactive outreach to the assigned populations within the appropriate system

Requirements

• Bachelor's degree from an accredited institution of higher education
• One (1) year of experience in a student success or support related role
• Able to access and maintain confidential student information
• Able to interact effectively with students
• Able to deal with multiple tasks or projects at one-time meeting assigned deadlines
• Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
• Proficient with computer applications and programs associated with the position (i.e., Banner, Electronic Records Management systems, EAB, Microsoft Office Suite, and other systems related to student support)
• Strong attention to detail and follow up skills
• Strong customer service skills and phone and e-mail etiquette

Qualifications

• Bachelor's degree from an accredited institution of higher education
• One (1) year of experience in a student success or support related role

Nice to Have

• Experience in a higher education setting
• Demonstrated commitment to academic advising as a key component of student success
• An advanced degree from an accredited institution of higher education in a related field

Skills

* Required skills

Benefits