Wax Specialist/Peer Trainer

About This Role

This dual-role position combines the responsibilities of a Wax Specialist with training new Wax Associates. The role involves delivering exceptional guest service while providing hands-on training, coaching, and leadership to develop new team members and reinforce brand standards.

Responsibilities

• Deliver exceptional guest service as a Wax Specialist
• Develop new Wax Associates through hands-on training, coaching, and leadership
• Support skill development and reinforce brand standards
• Promote excellence in service delivery
• Support new hires through their first 90 days
• Reinforce EWC standards and model exemplary service
• Provide in-the-moment feedback
• Perform full-body waxing services for all genders and anatomies
• Work with skincare and cleaning products in a fast-paced service environment
• Learn and maintain EWC protocols and service timing

Requirements

• High school diploma or equivalent
• Valid Esthetician or Cosmetology license (state requirement)
• Minimum 6 months of waxing experience
• Ability to mentor peers and provide in-the-moment feedback
• Demonstrated leadership experience with the ability to support and influence peers
• Ability to learn and maintain EWC protocols and service timing
• Passion for teaching, developing others, and fostering a positive team environment
• Excellent communication, patience, and professionalism
• Proven ability to guide, support, and positively influence team performance
• Confidence performing full-body waxing services for all genders and anatomies
• Ability to work with skincare and cleaning products in a fast-paced service environment

Qualifications

• High school diploma or equivalent
• Minimum 6 months of waxing experience. Entry level.

Nice to Have

• Exposure to luxury service preferred

Benefits