Vice President, Sales Executive - Operate - BPaaS

About This Role

This role is for a Sales Executive with an entrepreneurial mindset and a proven track record of driving complex, outcome-focused sales in managed services. The Sales Executive will lead the pursuit and growth of clients within Deloitte's BPaaS (Business Process-as-a-Service)/BPO practice, focusing on selling and delivering technology-enabled business process outsourcing, automation, and GenAI-powered operational transformation.

Responsibilities

• Drive growth of the Deloitte BPaaS pipeline by identifying, developing, and closing opportunities for business process outsourcing, automation, and GenAI-enabled services
• Qualify, shape, and lead pursuits for BPaaS deals, collaborating with professionals and delivery teams to design tailored solutions aligned to client needs
• Provide hands-on solutioning and pricing expertise in large, complex BPaaS and multi-tower managed services deals
• Expand key BPaaS Go-To-Market focus areas and capabilities, including automation, analytics, and digital transformation
• Build and nurture executive-level client relationships, serving as a trusted advisor on BPaaS and outcome-based solutions
• Develop and execute go-to-market strategies and tactical sales plans to generate demand and accelerate deal cycles for BPaaS
• Target and engage C-suite executives and senior decision-makers to position Deloitte's BPaaS value proposition and secure buy-in
• Support and follow up on direct marketing campaigns, industry events, and eminence-building activities to generate and nurture leads for BPaaS
• Influence and guide client stakeholders at all organizational levels, leveraging Deloitte's ecosystem relationships, talent models, service delivery platforms, and TPA/analyst channels
• Stay current on industry trends, regulatory changes, and emerging technologies relevant to BPaaS, and proactively identify new opportunities

Requirements

• 10+ years managing complex client relationships and large-scale BPO or managed services deals
• 5+ years experience in a specific domain (e.g., finance and accounting, HR, supply chain)
• Proven track record in selling BPaaS, managed/outsourced solutions, or technology-enabled business process services
• Ability to handle end-to-end pursuit process, including solutioning, pricing, and competitive analysis
• Established business relationships with senior client/prospect executives across targeted industries
• Strong presentation and communication skills
• Solid understanding of the BPaaS and managed services marketplace
• Ability to gain access and influence decision-makers at all levels in client organizations
• Experience developing and executing strategic and tactical plans to close large, recurring revenue contracts
• Experience selling intangibles and outcome-based solutions
• Ability to travel up to 60%

Qualifications

• Minimum of 10 years' experience managing complex client relationships and large-scale business process outsourcing or managed services deals, preferably in BPaaS or recurring service delivery environments. Minimum of 5 years' experience in a specific domain (e.g., finance and accounting).

Skills

* Required skills