Urgent Care - Medical Receptionist

About This Role

Serve as a Medical Receptionist providing clerical and administrative support to the medical office staff, ensuring efficient operations, and managing patient billing and appointments.

Responsibilities

• Provide clerical and administrative support to the medical office staff ensuring it operates efficiently
• Enter and track the timely submission of patient-related paperwork, supplemental orders and billing-related information
• Coordinate with Financial Services billing-related issues to ensure maximum reimbursement for services rendered
• Prepare medical office financial reports and submit reports to Financial Services according to established procedures and within established timeframes
• Receive patient payments and prepare daily deposit for funds received according to established procedures
• Requisition all required office and medical supplies, and place them into the medical office inventory once received
• Promote teamwork on a daily basis by encouraging communication and reporting problems and concerns to the Director, Physician Services
• Assist the physicians with reports and correspondence as directed
• Coordinate medical office sponsored special events, meetings, seminars, educational or training programs
• Ensure the office’s physical space is well maintained and provides a comfortable, safe and secure environment for all patients, guests and staff
• Greet and register patients in EHR
• Complete patient paperwork
• Verify insurance
• Collect co pays
• Perform petty cash reconciliation
• Answer incoming calls, take messages or transfer to desired extension
• Post daily charges when applicable
• Schedule appointments and maintain patient charts
• Contact patients of upcoming appointments
• Schedule incoming referrals

Requirements

• High school diploma or GED
• Current and valid driver's license
• Proof of insurance

Qualifications

• High school diploma with an emphasis in Office Occupations and Administrative Skills or a GED state certification. A business office school, Medical Assistant program or Associate’s degrees is preferred.
• Up to one year of work-related on-the-job experience or any equivalent combination of education, training and experience.

Nice to Have

• Business office school, Medical Assistant program or Associate’s degree

Skills

* Required skills