Unit Manager I
Concessions International
Arlington, VA
Full Time
Mid Level
3+ years
Posted 3 weeks ago
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Manage day-to-day operations of a Taylor Gourmet unit at Ronald Reagan Airport, ensuring profitability, compliance, and high standards of service. Oversee staff, control inventory, and maintain quality while meeting financial targets.
Responsibilities
- Manage day-to-day unit operations, including performance metrics, revenue, labor, inventory control, and quality of products and services
- Supervise Assistant Managers and associates by assigning duties and ensuring proper unit operation
- Review and manage unit P&L statements to achieve budgetary and financial targets, analyzing operating reports
- Ensure compliance with company policies, brand/franchise standards, airport authority requirements, and all applicable regulations
- Maintain quality control documentation, including food safety, sanitation, loss prevention, and cleaning programs
- Lead recruitment, hiring, training, and promotion processes in accordance with company policy
- Foster positive employee relations through coaching, performance reviews, progressive discipline, and conflict resolution
- Ensure all associates are properly trained and developed to deliver exceptional guest service and operational consistency
- Operate the unit in compliance with airport security, access, and operational requirements, maintaining awareness of passenger volume
- Coordinate with maintenance teams to inspect, maintain, and replace equipment and fixtures as necessary
- Enforce food safety standards, proper hygiene practices, and workplace safety procedures
Requirements
- 3-5 years of progressive experience in food and beverage or restaurant management
- Ability to obtain and maintain required certifications including ServSafe Food Safety and alcohol awareness
Qualifications
- Bachelor’s degree in Hospitality Management, Business, or a related field; or Graduation from a recognized culinary institute; or an equivalent combination of education and experience
- 3-5 years of progressive experience in food and beverage or restaurant management
Nice to Have
- Bachelor’s degree in Hospitality Management, Business, or a related field
- Graduation from a recognized culinary institute
Certifications
Alcohol Awareness Certification
(Required)
ServSafe Food Safety
(Required)
Airport-mandated credentials or security badges
(Required)