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Upload Your ResumeAbout This Role
As a Teller at Wells Fargo, you will be an integral part of the local community, processing customer transactions and providing essential financial services. This role offers the opportunity to establish a career in the financial sector by supporting customers and helping them with their financial needs.
Responsibilities
- Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
- Complete operational activities while minimizing risks under established policies
- Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products
- Receive direction from managers and exercise judgment within defined policies and procedures
- Escalate questions and issues to more experienced roles
- Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
- Identify information and services to meet customers financial needs
Requirements
- 6+ months of interacting with customers experience
Qualifications
- 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
Nice to Have
- Customer service focus with experience handling complex transactions across multiple systems
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Ability to interact with integrity and professionalism with customers and team members
- Experience working with others on a team to meet customer needs
- Cash handling experience
- Ability to follow policies, procedures, and regulations
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
- Well-organized, independent and able to prioritize in a fast-paced environment
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
- Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Benefits
Life Insurance
Commuter Benefits
Accident insurance
Adoption Reimbursement
Scholarships for dependent children
Paid Time Off
Tuition Reimbursement
Disability benefits
Critical caregiving leave
Parental Leave
Health benefits
401K Plan
Critical illness insurance
Discounts and savings
About Wells Fargo
Wells Fargo Corporate & Investment Banking delivers a comprehensive suite of capital markets, banking, and financial products and services to over 12,000 clients around the world, including over 90% of the S&P 500.
Finance
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