Teller

About This Role

This Teller position focuses on assisting customers with financial transactions and providing excellent customer service. The role involves processing deposits, withdrawals, and loan payments while adhering to banking regulations and maintaining accuracy in all operations.

Responsibilities

• Greet customers and provide assistance in a friendly and professional manner
• Address customer inquiries and resolve concerns related to accounts and banking services
• Offer information about bank products and services, including promotions, new accounts, loans, and credit cards
• Process customer deposits, withdrawals, check cashing, and account transfers
• Verify customer identities and ensure transaction accuracy
• Balance cash drawers and maintain proper records of all transactions
• Accurately count, handle, and safeguard cash and other negotiable instruments
• Detect counterfeit currency or suspicious transactions and report them to the appropriate authorities
• Identify opportunities to promote additional bank services and products that meet customer needs
• Ensure all transactions are completed in compliance with the bank’s policies and legal regulations

Requirements

• Strong sales and customer service skills
• Strong oral and written communication skills
• Basic math and accounting functions
• Ability to accurately count money
• Ability to perform duties and make decisions under frequent time pressures
• Ability to stand for extended periods of time
• Knowledge of Microsoft Office

Qualifications

• High School diploma

Skills

* Required skills

Benefits