Teller

About This Role

This Teller position at Bravera Bank focuses on providing exceptional customer service by accurately processing transactions and building trusted relationships with customers. The role involves handling various banking transactions, cross-selling products, and ensuring compliance with banking regulations.

Responsibilities

• Assist customers with accurate processing of their transactions while providing quality customer service
• Process commercial and personal deposits, wire transfers, loan payments, credit card payments/cash advances, savings bonds, cashiers’ checks, check orders, telephone transfer requests and Tax & Treasury deposits
• Accurately handle, maintain and monitor cash drawer
• Cross-sell all bank products and services
• Know and follow current banking policies and regulations relating to the deposit and withdrawal of funds
• Monitor and verify internal control processes and procedures relating to the Teller area
• Open and follow safe deposit box procedures
• Resolve customer problems
• Perform branch capture duties, address changes, and CIF maintenance
• Promote the organization in the community through participation in various civic and community events

Qualifications

• High School Diploma or equivalent with 1-2 years of post-secondary education preferred
• Less than 1 year of banking experience or customer service experience

Nice to Have

• 1-2 years of post-secondary education
• Ability to be an independent thinker

Benefits