Technology Resilience Senior Consultant

About This Role

This role involves leading and delivering Operate (AMS) engagements, ensuring the stabilization and maintenance of operations for large and medium-sized companies while supporting the Technical Resilience Team in navigating and responding to critical business disruptions.

Responsibilities

• Identify unique technical risks or single points of failure causing extended business disruption
• Support end-to-end technical management of engagements from identification to testing
• Navigate and discuss client technologies to identify potential paths forward
• Assist in designing operating models to maximize adoption of risk and resilience methods
• Implement technologies enabling proactive and adaptive event response and recovery
• Participate and facilitate client workshops and lab environments
• Collaborate with team members and clients on unique resilience strategies
• Support Technical Resilience leadership on pursuits and special projects
• Contribute to expanding the Technical Resilience portfolio, including industries and clients served
• Provide service excellence by identifying key client business issues

Requirements

• 8+ years of technology related project experience
• 4 years experience with ServiceNow applications and modules
• 4 years' experience project management and / or team lead
• 4 years' experience in all phases of the Application Development Lifecycle
• Bachelors Degree or equivalent experience
• Must be legally authorized to work in the United States without the need for employer sponsorship
• 3-5+ years of previous experience with infrastructure or application architecture and working with on-premise and cloud technology environments
• 3-5+ years of related experience within consulting or professional services
• 1-3+ years of previous experience with backup & recovery or data protection technologies (e.g., Dell, Rubrik, Commvault, Cohesity, etc.)
• BA/BS in Computer Engineering, Computer Science, Information Systems, Cyber Security, or demonstrated technical background and experience
• Working knowledge of current technologies (cyber security, servers and virtual systems, networking, storage, database administration, backup and recovery, cyber vaulting, software development lifecycle, replication strategies)

Qualifications

• Bachelors Degree or equivalent experience / BA/BS in Computer Engineering, Computer Science, Information Systems, Cyber Security, or demonstrated technical background and experience
• 3-5+ years of previous experience with infrastructure or application architecture and working with on-premise and cloud technology environments and 3-5+ years of related experience within consulting or professional services

Nice to Have

• Certified ServiceNow System Administrator
• An advanced degree in the area of specialization
• Certified ITIL Administrator
• 3+ years Prior experience in risk management or related field such as business continuity management and cyber risk
• 3+ years demonstrated prior experience working in Information Technology related roles with proven ability to develop and lead technical delivery and operations teams
• 3 + years prior experience designing cyber resilience strategies
• Strong knowledge of on premise and hosted cloud strategies, tools and techniques
• Working knowledge of data center operations, data center facilities management and infrastructure
• Prior experience designing and implementing large scale solutions or leading systems/data center migrations
• Prior experience in gathering technical requirements, performing gap and technical analysis, developing technical specifications, and architecting application solutions to roll out on a large scale

Skills

* Required skills

Certifications