Support Worker | Residential

About This Role

The Support Worker provides supportive services to residents in a residential setting, enabling them to live independently and work towards their full potential within a mental health nonprofit agency.

Responsibilities

• Provide supportive services to residents to enable independent living
• Assist clients in a residential setting
• Complete progress notes conjointly at the time of service, complying with regulatory standards
• Maintain necessary casework records for Medicaid reimbursement
• Spend at least 55% of each day in direct face-to-face contact with persons served
• Support residents with the 8 dimensions of wellness (housing, emotional health, physical health, social, employment, and educational goals)
• Participate in rotating weekends on call by phone

Requirements

• Ability to write clear, concise, and accurate billable progress notes
• Exceptional time management skills
• Excellent communication, assessment, and people skills
• Prominent level of patience and emotional resilience
• Ability to remain calm under pressure
• Empathetic with good listening skills
• Great critical thinking skills
• Ability to carry out domestic duties
• Ability to work with individuals with mental illness in a caring and professional manner
• Proficient in Excel, MS Office products, and general computer literacy
• Valid Driver’s License with acceptable driving record

Qualifications

• Bachelor’s degree in a mental health/human service discipline OR High School Diploma/ GED plus 3 years of related work/life experience. OR Certified Peer Specialist (CRSP) plus 2 years of related work/life experience.
• Entry level

Nice to Have

• Bilingual skills
• Lived experience with mental health/substance use challenges

Skills

* Required skills

Benefits

Certifications