Student Ambassador

About This Role

As a Student Ambassador, you will be a key player in our apartment community, reporting to the General Manager. Your role includes managing apartment rentals, overseeing move-ins and lease renewals, and ensuring positive resident relations by handling all aspects of leasing and marketing.

Responsibilities

• Manage apartment rentals, overseeing move-ins and lease renewals
• Generate and handle leads, qualifying prospects
• Prepare lease documentation and complete move-in procedures according to company policies
• Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits
• Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs
• Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects
• Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents
• Assist with lease renewals, accept rental payments, and support marketing and sales efforts
• Maintain up-to-date market information and participate in weekly leasing activity meetings
• Update reports, monitor market conditions, and provide insights for community improvements
• Manage service requests, plan resident functions, and maintain accurate commission records
• Participate in outreach marketing, maintain community appearance, and enforce policies and procedures
• Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment
• Maintain flexibility with work schedule, including evenings and weekends

Requirements

• Relative experience in an administrative role
• Great customer service and communication skills
• Ability to be proactive with strong problem-solving skills and initiative
• Highly organized individual with the ability to take on multiple tasks regularly
• Intermediate skills in using MS Office and online systems / databases
• Resilience and adaptability, as well as a great cultural diversity awareness
• Ability to maintain open communication with General Manager and Maintenance Supervisor
• Available to work 20-25 hours per week

Qualifications

• Relative experience in an administrative role

Skills

* Required skills

Benefits