Store Lead

Full Time Mid Level 1+ years

Posted 2 weeks ago

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About This Role

Lead a department within a Shoe Carnival store, providing excellent customer service, training associates, and managing merchandise. This role offers an opportunity to grow into a leadership position within retail.

Responsibilities

  • Lead a department such as Women’s, Men’s, or Children’s and support overall store standards
  • Greet and assist customers with a positive, helpful attitude
  • Train and guide associates on service, product placement, and cash handling
  • Handle transactions, returns, and safe/till counts as needed
  • Organize merchandise, displays, and assist with truck unloading and floor moves
  • Promote current sales and programs
  • Delegate tasks and communicate clearly with the team

Requirements

  • Strong communication and customer service skills
  • Confidence in taking initiative and leading by example
  • Ability to learn and operate the POS system
  • Flexible availability, including evenings, weekends, and holidays
  • Must be at least 16 years old
  • Able to stand, walk, and lift up to 25 lbs during shifts
  • Comfortable bending, squatting, and reaching for merchandise
  • Able to move quickly in a fast-paced store environment

Qualifications

  • At least one year experience in retail, sales, or cash handling (preferred)

Skills

POS system *

* Required skills

About Shoe Carnival, Inc.

Shoe Carnival, Inc. is one of the nation’s largest family footwear retailers, offering a broad assortment of dress, casual and athletic footwear for men, women and children with emphasis on national name brands. The company operates over 400 stores in 35 states and Puerto Rico.

Retail
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