Store Lead

About This Role

Lead a department within a Shoe Carnival store, providing excellent customer service, training associates, and managing merchandise. This role offers an opportunity to grow into a leadership position within retail.

Responsibilities

• Lead a department such as Women’s, Men’s, or Children’s and support overall store standards
• Greet and assist customers with a positive, helpful attitude
• Train and guide associates on service, product placement, and cash handling
• Handle transactions, returns, and safe/till counts as needed
• Organize merchandise, displays, and assist with truck unloading and floor moves
• Promote current sales and programs
• Delegate tasks and communicate clearly with the team

Requirements

• Strong communication and customer service skills
• Confidence in taking initiative and leading by example
• Ability to learn and operate the POS system
• Flexible availability, including evenings, weekends, and holidays
• Must be at least 16 years old
• Able to stand, walk, and lift up to 25 lbs during shifts
• Comfortable bending, squatting, and reaching for merchandise
• Able to move quickly in a fast-paced store environment

Qualifications

• At least one year experience in retail, sales, or cash handling (preferred)

Skills

* Required skills