Staff Product Manager, Link Consumer Product

About This Role

This Staff Product Manager will be responsible for defining and building the Link App experience, focusing on web and native platforms. The role involves guiding the product evolution for consumers within Stripe's Link ecosystem, ensuring a world-class consumer brand.

Responsibilities

• Deeply understand user needs by spending time with consumers, Engineering, GTM and Operations teams, and observing market trends
• Be the voice of the consumers both within Link and broadly at Stripe
• Work closely with customers, product teams, and cross-functional partners to build a comprehensive and frictionless experience for Link consumers
• Help set an ambitious roadmap for product development and expansion of Link’s capabilities
• Discover new parts of the business and lead them from nascent stages to maturity
• Set the pace, prioritization and execution for the team
• Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations

Requirements

• 8+ years of experience in a product or other technical role
• Experience working on world-class consumer products at scale with high-level of taste, judgment and design empathy
• Ability to use data and insights rigorously to analyze product performance
• Desire for continuous product improvement and ability to optimize for shipping a portfolio of small, medium, and large releases
• Managed high-stakes external partnerships, e.g. agreeing on milestones and executing on an integration into your product
• Strong written and verbal communication skills with a talent for precise articulations of customer problems
• Ownership mindset and willingness to solve problems and delight consumers
• Ability to put themselves in the shoes of consumers and be a steward of crafting great experiences
• Ability to dig deep into the data, think from first principles, and deliver results
• Proficiency in writing and using SQL
• Ability to thrive with a high level of autonomy and responsibility

Qualifications

• 8+ years of experience in a product or other technical role

Nice to Have

• Experience working on consumer financial products
• Conducting product market research and building buy-in for product ideas from internal stakeholders and leadership
• Experience building brand new products or working in a startup environment
• Experience working with GTM teams to bring a new product to market

Skills

* Required skills

Benefits