Sr. Product Owner, Business Platforms - Salesforce

About This Role

This role defines and drives the product vision, strategy, and roadmap for the enterprise Salesforce platform, acting as a strategic link between business stakeholders and engineering teams. The Senior Product Owner prioritizes features, optimizes workflows, and delivers scalable digital capabilities, ensuring alignment with organizational goals and leading platform advancements.

Responsibilities

• Lead the development and implementation of the strategy for business platforms that meet current and future organizational needs
• Oversee the full lifecycle of business platform initiatives, from planning and development to launch and ongoing optimization
• Work closely with business stakeholders, IT, product teams, and vendors for successful alignment and integration of platforms with business processes
• Facilitate communication between technical teams and business units to translate business requirements into actionable platform solutions
• Identify opportunities to optimize and enhance business platforms, ensuring scalability, user experience, and efficiency
• Lead and mentor a team of platform managers, developers, and analysts
• Manage relationships with external vendors, ensuring timely delivery and alignment with business objectives
• Define key performance indicators (KPIs) for business platforms and provide regular reporting to senior management
• Lead change management efforts related to new platform implementations and updates
• Ensure all platforms comply with industry standards, regulations, and internal policies

Requirements

• 7+ years of experience in managing business platforms, IT systems, or technology projects
• 3+ years in a leadership or managerial role
• Proven experience in driving the integration and optimization of business platforms
• Strong experience with vendor management, platform development, and project management methodologies
• Experience with cloud-based platforms and SaaS solutions (e.g., Salesforce, Oracle, Microsoft Dynamics)
• Familiarity with IT governance, risk management, and compliance frameworks
• Experience in managing multi-functional teams and leading large-scale platform transformation projects
• Knowledge of digital transformation trends and how business platforms can drive organizational change

Qualifications

• Bachelor’s degree in business administration, Information Technology, Engineering, or a related field
• 7+ years of experience in managing business platforms, IT systems, or technology projects, with at least 3 years in a leadership or managerial role.

Nice to Have

• Master’s degree

Skills

* Required skills

Certifications