Sr Field Service Technician
Remote
Full Time
Senior Level
Posted 3 weeks ago
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Upload Your ResumeAbout This Role
Serve as the frontline customer interaction for Videojet Technologies by providing daily service and support for industrial printing, coding, and marking equipment. This role involves installing, repairing, and maintaining advanced industrial equipment at customer sites while operating from a home office.
Responsibilities
- Provide ongoing care and support for customer equipment
- Install products and solutions at customer locations
- Diagnose and resolve technical challenges and problems
- Become a trusted advisor and partner for customers to develop excellent relationships
- Extend Videojet's market footprint by promoting service agreements and newer technology
Requirements
- Ability to travel, including occasional overnight travel
- Up to two years of technical experience
- Basic computer/technical skills (email, software, phone apps, Microsoft Word)
- Compliance with PPE, safety and registration requirements of customers
- Ability to perform and/or tolerate all physical requirements of the job
Qualifications
- Up to two years of technical experience
Skills
Microsoft Word
*
* Required skills
Benefits
Dental Insurance
Medical Insurance
401k with match
Company phone
Vision Insurance
Employee Assistance Program
Training and Development Opportunities
Paid parental leave
Company Vehicle
Employee referral program
About Videojet Technologies
Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions, playing a critical role in ensuring the safety and authenticity of products globally.
Manufacturing
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