Specialty Beauty Advisor - Clinique

About This Role

This role involves maximizing sales for the Clinique brand within Ulta Beauty by engaging guests, assisting with product selection, and maintaining store standards. The Specialty Beauty Advisor also performs beauty applications, books appointments, and builds customer relationships while upholding Ulta Beauty's values.

Responsibilities

• Meet or exceed Clinique brand sales and clientele goals and contribute to meeting or exceeding store’s overall goals
• Provide exceptional service by greeting guests, personalizing service, offering samples, and recommending products/services
• Perform makeup applications, skincare analysis, and product demonstrations with guests
• Book appointments for and support in-store events to deliver an unrivaled guest experience and achieve sales goals
• Build and maintain strong customer relationships and grow a preferred customer list for Clinique brand sales
• Inform all guests of current promotions, events, and in-store services
• Stay informed regarding new and existing products and services, including ingredients and benefits
• Contribute to an inclusive environment and share benefits of the guest loyalty program and Ulta Beauty app
• Maintain strong relationships with Clinique brand partners through training and events
• Adhere to Ulta Beauty’s policies, procedures, standards, and dress code
• Drive sales by keeping assigned work area replenished, signed, faced, and testers maintained to hygiene standards
• Maintain outstanding store operational standards including merchandise, testers, and cleanliness of Clinique area and additional assigned areas
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and processing shipment

Requirements

• Significant competency in sales, products, and service
• Ability to build and maintain strong customer relationships
• Ability to work independently and as part of a team
• Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
• Strong verbal communication and interpersonal skills
• Ability to work a flexible schedule including days, evenings, weekends, and holidays

Qualifications

• High school diploma is preferred

Nice to Have

• Cosmetics artistry experience