Spa Sales and Guest Service Associate

Full Time Entry Level

Posted 2 weeks ago

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About This Role

The Spa Sales and Guest Service Associate welcomes clients, manages appointments, and supports spa operations to ensure 5-star experiences and meet membership sales goals. This role is crucial for connecting with clients and upholding spa cleanliness standards.

Responsibilities

  • Meet membership sales goals
  • Have detailed knowledge of the menu of services
  • Provide excellent customer service to members and guests, building lasting connections
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Answer phones
  • Schedule appointments
  • File documents

Nice to Have

  • Customer service skills
  • Sales acumen

Benefits

Flexible schedule
KinderCare discount for childcare
Wellness resources
Personal care and discounts through LifeMart program
Free food & snacks

About Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa emphasizes a therapist-centered culture and provides a supportive work environment for massage therapists, offering various specialty modalities and marketing support.

Hospitality
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