SMB&IC Enablement & International BE Lead

About This Role

This is a senior-level position primarily responsible for the overall administrative activities of a business unit and the management of International Operations Business Execution and Enablement support. This role will drive operational efficiency, functional governance oversight, and support the leadership team in achieving business objectives.

Responsibilities

• Manage the International Business Execution team and SMB&IC enablement organization ensuring operational efficiency and functional governance oversight
• Manage and drive the process to set up a continuous cycle of organization/operating model reviews to shape the local organization model
• Create methodologies, procedures, and governance for the Productivity Area to ensure expense targets are met by each business/function
• Evaluate and approve investment/expenditure requests and capital expenses across all areas/functions
• Engage in robust cost management activities, including validating spending and cost-saving initiatives, monitoring savings and expenses
• Facilitate the adoption of workforce planning initiatives, developing direction and establishing plans to meet objectives and timelines
• Oversee Finance, Headcount, and Resource tracking and planning in line with agreed budgeting
• Appropriately assess risk when making business decisions, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets
• Act as a key liaison between senior management and Global Function partners including HR, Finance, Legal, and ICRM
• Provide leadership and foster business relationships with internal and external senior leaders/clients across key businesses, regions, and support functions

Requirements

• Management experience in a financial services role
• Knowledge of the financial services industry and technology
• Demonstrated ability to manage a team, complex projects and processes
• Proven ability to work in high-pressure environments
• Consistently demonstrate clear and concise written and verbal communication
• Proven strategic planning and presentation skills
• Consistently develop and maintain effective work relationships
• Proven ability to conduct research/analysis and organize findings

Qualifications

• Bachelor's degree/University degree or equivalent experience
• Management experience in a financial services role

Nice to Have

• Master's degree preferred

Benefits