Site Supervisor

About This Role

Supervise and ensure the professional operation and administration of uniformed security services at a client's site, including staffing, scheduling, training, and quality assurance, to maintain profitability and contract compliance.

Responsibilities

• Oversee all aspects of on-site security functions, including staffing, scheduling, and training of Allied Universal personnel
• Ensure contract-required training and screening elements for security personnel are met
• Maintain overtime to a minimal or preset requirement designated by AUS
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance
• Perform other operations and related functions, such as payroll, incident report review, and assisting with security surveys and post orders
• Make recommendations for positive and negative personnel actions for direct reports
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding their duties
• Make recommendations for physical security surveys and post orders

Requirements

• 2 years of Security Experience
• Previous Supervisory Experience
• Valid Driver's License
• High school diploma or equivalent
• Ability to pass any State-required training or qualifications for licensing
• Ability to pass a state licensing test if driving a company-owned or client-provided vehicle
• Service in active-duty military, military reserves, or National Guard; or Service in Auxiliary Police or Police Cadets; or Minimum of one year verifiable and successful supervisory experience in security-related industry; or Associate's degree or higher in any discipline
• At least 18 years of age (21 years if armed)
• Ability to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving skills
• Active listening skills
• Ability to assess and evaluate situations effectively and identify critical issues quickly and accurately
• Ability to compile, sort, and interpret data
• Ability to research, investigate, compile information
• Ability to mediate conflict with tact and diplomacy
• Ability to write informatively, clearly, and accurately
• Teamwork skills
• Attention to detail

Qualifications

• High school diploma or equivalent or Associate's degree or higher
• 2 years of security experience with previous supervisory experience, or 1 year of verifiable and successful supervisory experience in security-related industry

Nice to Have

• Meets basic qualifications for Custom Protection Officer

Skills

* Required skills

Benefits