Shift Leader
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
Lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales, and control costs for each shift at Potbelly Sandwich Works.
Responsibilities
- Lead team members on shifts, including efficient assignment of tasks while providing feedback
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
- Comply with health and safety standards for food, cleanliness and safety
- Restock food line, chips and cooler
- Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
- Operate cash register: handle, balance and follow all cash handling procedures
- Effectively handle customer complaints/issues
Requirements
- At least 18 years old
- Ability to stand/walk for 8-9 hours or as needed
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Food safety certified within 30 days of employment (Illinois applicants)
Qualifications
- Minimum of 1 year supervisory experience in a restaurant or retail environment preferred
Nice to Have
- Knife skills
- Minimum of 1 year supervisory experience in a restaurant or retail environment
Benefits
Certifications
About Potbelly Sandwich Works
Potbelly Sandwich Shop is a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. Founded in 1977, the company focuses on creating good vibes and great careers.