Shift Leader

About This Role

The Shift Leader oversees daily restaurant operations, ensuring exceptional customer experiences and adherence to company standards. This role involves managing opening/closing procedures, coordinating tasks, and training team members while maintaining service metrics and cleanliness.

Responsibilities

• Manage restaurant opening and closing procedures, including security protocols.
• Coordinate crew tasks for setup, food prep, and cleaning.
• Conduct inventory checks and update the inventory system.
• Handle food deliveries, ensuring accuracy in inventory records.
• Ensure customer service and speed of service metrics meet company goals.
• Maintain restaurant cleanliness according to EPL and health code safety standards.
• Prioritize team members' tasks during shift and manage break policies.
• Adjust shift staffing based on sales volume for productivity.
• Train and support team members on new products and operational procedures.
• Manage restaurant operating duties such as assigning cash registers, handling phone calls, verifying catering orders, and overseeing company funds.

Requirements

• Certified on all EPL SPECS positions or 1+ years restaurant supervisory experience
• Pass the EPL Food Safety Audit (FSA) class after hire

Qualifications

• High school diploma or equivalent (GED) preferred or 1+ years of restaurant supervisory experience.
• 1 or more years of restaurant supervisory experience.

Benefits

Certifications