ServiceNow Developer - Consultant

About This Role

The ServiceNow Developer - Consultant will design, develop, and implement ServiceNow solutions to help clients improve visibility and automation in their cyber and risk programs, involving hands-on coding and configuration.

Responsibilities

• Develop and configure ServiceNow solutions including custom applications, workflows, business rules, scripted REST APIs, and UI components
• Build integrations between ServiceNow and third-party security and risk tools using REST/SOAP APIs, Import Sets, IntegrationHub, and MID Server configurations
• Write server-side and client-side scripts including Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, and Flow Designer actions
• Support automated testing efforts using ATF and participate in code reviews to maintain solution quality
• Manage update sets and support deployment processes across development, test, and production environments
• Translate functional requirements into technical configurations and support the creation of technical design documents
• Configure and customize ServiceNow platform solutions including forms, calculations, reporting, dashboards, and access controls
• Support portal development and customization using Service Portal and Next Experience UI Framework (UI Builder)
• Support deployment of automated ServiceNow solutions at large and complex organizations across a variety of industries
• Communicate with clients in an organized and knowledgeable manner on technical topics and facilitate technical demonstrations, user acceptance testing, and knowledge transfer sessions

Requirements

• BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or related field
• 2+ years of experience as a hands-on ServiceNow developer writing and deploying code
• 2+ years of hands-on experience writing and debugging ServiceNow server-side and client-side scripts (JavaScript)
• 2+ years of experience building ServiceNow integrations using REST/SOAP APIs, Import Sets, and Transform Maps
• 2+ years of experience with ServiceNow development lifecycle practices including update set management and instance management
• 2+ years of work experience developing solutions on one or more of ITOM, ITAM, IRM, SecOps, or TPRM ServiceNow modules
• Previous Consulting or Big 4 experience
• Ability to travel up to 50%

Qualifications

• BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or related field
• 2+ years of experience as a hands-on ServiceNow developer writing and deploying code on implementation projects in a client-facing role, including experience with server-side and client-side JavaScript scripting, building ServiceNow integrations, and managing the ServiceNow development lifecycle.

Nice to Have

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• One or more ServiceNow Certified Implementation Specialist (CIS) certifications (e.g., CIS-RC, CIS-SIR, CIS-VR, CIS-TPRM, CIS-HAM, CIS-SAM, CIS-SM, CIS-DISCO, CIS-EM)
• Experience building integrations with enterprise security tools (Splunk, CrowdStrike, Palo Alto, Microsoft Sentinel)
• Experience with CMDB architecture and Common Service Data Model (CSDM) design and implementation
• Experience with Service Portal development or Next Experience UI Framework (UI Builder, Now Experience components)
• Experience with IntegrationHub and pre-built Spokes
• Exposure to ServiceNow Now Assist or GenAI capabilities
• Experience with ServiceNow Business Continuity Management (BCM) and/or Privacy Management modules
• Experience with RSA Archer or other GRC platforms
• Experience with ServiceNow Performance Analytics or Virtual Agent
• Certifications such as CISSP, CISM, or CISA

Skills

* Required skills