ServiceNow Developer Consultant

About This Role

The ServiceNow Developer - Consultant will design and develop ServiceNow solutions to enhance visibility and automation for clients' cyber and risk programs. This hands-on role involves coding daily on the ServiceNow platform, building and configuring solutions using both out-of-the-box and custom development approaches.

Responsibilities

• Develop and configure ServiceNow solutions including custom applications, workflows, business rules, scripted REST APIs, and UI components
• Build integrations between ServiceNow and third-party security and risk tools using REST/SOAP APIs, Import Sets, IntegrationHub, and MID Server
• Write server-side and client-side scripts including Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, and Flow Designer actions
• Support automated testing efforts using ATF and participate in code reviews
• Manage update sets and support deployment processes across development, test, and production environments
• Translate functional requirements into technical configurations and support technical design document creation
• Configure and customize ServiceNow platform solutions including forms, calculations, reporting, dashboards, and access controls
• Support portal development and customization using Service Portal and Next Experience UI Framework
• Support deployment of automated ServiceNow solutions at large and complex organizations
• Work collaboratively with functional consultants and client stakeholders, supporting senior team members in interactions with executive risk leadership
• Facilitate technical demonstrations, user acceptance testing, and knowledge transfer sessions

Requirements

• BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or related field
• 2+ years of experience as a hands-on ServiceNow developer writing and deploying code on implementation projects in a client-facing role
• 2+ years of hands-on experience writing and debugging ServiceNow server-side and client-side scripts (JavaScript), including Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, and Flow Designer
• 2+ years of experience building ServiceNow integrations using REST/SOAP APIs, Import Sets, and Transform Maps
• 2+ years of experience with ServiceNow development lifecycle practices including update set management and instance management
• 2+ years of work experience developing solutions on one or more of the following ServiceNow modules: IT Operations Management (ITOM), IT Asset Management (ITAM), Integrated Risk Management (IRM), Security Operations (SecOps), Third-Party Risk Management (TPRM)
• Previous Consulting or Big 4 experience

Qualifications

• BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or related field
• 2+ years of experience as a hands-on ServiceNow developer writing and deploying code on implementation projects in a client-facing role, including experience with server-side and client-side JavaScript scripting, and building integrations.

Nice to Have

• Experience building integrations with enterprise security tools such as Splunk, CrowdStrike, Palo Alto, Microsoft Sentinel, or threat intelligence feeds (STIX/TAXII)
• Experience with CMDB architecture and Common Service Data Model (CSDM) design and implementation
• Experience with Service Portal development or Next Experience UI Framework (UI Builder, Now Experience components)
• Experience with IntegrationHub and pre-built Spokes for enterprise integration patterns
• Exposure to ServiceNow Now Assist or GenAI capabilities on the platform
• Experience with ServiceNow Business Continuity Management (BCM) and/or Privacy Management modules
• Experience with RSA Archer or other GRC platforms, particularly in migration or integration scenarios with ServiceNow
• Experience with ServiceNow Performance Analytics or Virtual Agent

Skills

* Required skills

Certifications