ServiceNow Consultant

About This Role

This role involves partnering with clients to transform their technology services and operations, focusing on ServiceNow transformations and creating future-ready operating models. The consultant will deliver next-generation solutions and redefine IT service delivery for various clients.

Responsibilities

• Partner with CIOs, tech executives, and service owners to create future-ready operating models
• Lead ServiceNow transformations, delivering next-generation solutions
• Be involved in strategy, design, implementation, and optimization of ServiceNow capabilities
• Work with the latest technologies and methodologies to develop advanced services
• Help organizations create strategies and implement systems to enhance value and performance
• Guide clients in developing next-generation technology teams using Agile, DevOps, and Lean methodologies

Requirements

• 2+ years of relevant ServiceNow IT consulting or industry experience
• 2+ years of experience in large technology engagements
• 1+ full life cycle implementations in ServiceNow
• Legally authorized to work in the United States without employer sponsorship

Qualifications

• Bachelor's Degree or equivalent experience
• 2+ years of relevant ServiceNow IT consulting or industry experience and 2+ years of experience in large technology engagements

Nice to Have

• ServiceNow certification in one or more areas
• Experience with XML and SQL
• An advanced degree in the area of specialization
• Module experience: CSM, Creator Workflow, ITOM, HRSD, IRM/GRC, Source2Pay (S2P)
• Experience with gathering, documenting, and validating business requirements for ServiceNow modules (ITSM, GRC/IRM, SecOps, CMDB, Discovery, CSDM, Now Assist)
• Experience with grooming, prioritization, acceptance criteria definition, and UAT coordination

Skills

* Required skills