Service Outfitter

About This Role

As a Service Outfitter, you will guide customers through their RV service visits, introduce them to accessories and upgrades, and support the parts department with sales, inventory coordination, and customer assistance. This role focuses on building trust, driving return visits, and achieving monthly sales targets.

Responsibilities

• Welcome and assist customers during service check-ins, walk-ins, and parts inquiries
• Proactively recommend relevant upgrades, add-ons, accessories, and parts solutions
• Accurately quote prices, book service appointments, and process parts transactions
• Assist in monitoring, organizing, and replenishing parts inventory
• Keep customers informed on their unit’s progress, parts orders, and any new opportunities
• Maintain timely and professional communication throughout the customer journey
• Use CRM, scheduling, and inventory tools to track leads, appointments, and sales outcomes
• Support team members across both service and parts departments and participate in ongoing sales and service training

Requirements

• Retail, service, or parts sales experience
• Strong communication and persuasion skills
• Highly motivated by commissions and performance-based pay
• Skilled at multitasking in a dynamic, fast-moving environment
• Ability to pass a background check and drug test

Qualifications

• Experience in retail, service, or parts sales (automotive, powersports, or outdoor gear is a plus)

Nice to Have

• Automotive, powersports, or outdoor gear sales experience

Skills

* Required skills

Benefits