Senior Specialist, Benefits Programs (US Retirement)

About This Role

This role supports Deloitte's US retirement programs, including 401(k) and cash balance plans, by managing projects, communications, vendor relationships, and content. The Senior Specialist contributes to program enhancements and collaborates with internal and external stakeholders to ensure accuracy and compliance.

Responsibilities

• Support the Manager with Firm special projects, including technology transformations, automation, and process improvements.
• Maintain program content by partnering with internal and external technology teams for timely updates.
• Oversee required internal process reviews for all program content with leadership and stakeholders.
• Liaison with program vendors to maintain published content, including brochures, educational materials, and communications.
• Support the Firm's Retirement Committee by formatting content, preparing materials, and managing logistics.
• Facilitate meeting coordination between leadership stakeholders, including attendance, calendar management, note-taking, and logistics.
• Partner and communicate effectively with internal stakeholders to drive deliverables to completion.
• Maintain project management documentation, SOPs, status reports, and incident triage, updating benefits applications for accuracy and compliance.
• Develop presentations and meeting content as directed.
• Identify automation and process improvement opportunities to enhance efficiency and participant engagement.

Requirements

• Bachelor's Degree or equivalent
• Minimum 3 years of related US retirement plan experience
• Experience with US defined benefit and defined contribution retirement plans
• Experience managing multiple, concurrent complex projects
• Strong proficiency in Microsoft PowerPoint and Excel
• Legally authorized to work in the United States without employer sponsorship

Qualifications

• Bachelor's Degree or equivalent
• Minimum 3 years of related US retirement plan experience

Skills

* Required skills