Senior Service Agent Non-DOT

About This Role

This role primarily focuses on providing accurate information and assistance to customers, including responding to inquiries, resolving issues, and selling company services. The incumbent also performs administrative support functions for efficient station operations.

Responsibilities

• Provide accurate information and assistance to customers
• Respond to customer inquiries
• Resolve customer problems
• Sell company services
• Perform administrative support functions for efficient station operations

Requirements

• Ability to operate computer terminal
• Ability to lift 50 Lbs
• Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person
• Good human relations skills
• Good communication skills

Qualifications

• High School Diploma/G.E.D.

Skills

* Required skills