Senior Publisher Account Manager
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
This role involves cultivating strategic relationships with publishing partners to drive adoption of Minute Media's monetization solutions and STN Online video player. You will manage client onboarding, upsell opportunities, and communication strategies to ensure client success and continued revenue growth.
Responsibilities
- Execute publisher onboarding and day-to-day account management, including high-touch customer service and consultative client support
- Present and demonstrate the value of upsell product opportunities to clients and drive incremental revenue to meet quarterly goals
- Monitor account performance and provide proactive client communication regarding optimization opportunities
- Maintain an accurate pipeline of upsell and renewal opportunities in Salesforce CRM
- Relay partner feedback and advocate for client requirements with internal Minute Media teams to inform product roadmap and business development strategy
- Collaborate with the Director of Publisher Services to develop and refine STN’s account management processes
Requirements
- 5+ years of sales or account management experience with ad tech and/or online video
- Proven experience successfully managing high-touch customer accounts
- Strong organizational skills and acute attention to detail
- Excellent written, verbal, and presentation skills
- High-caliber critical thinking and problem-solving skills, including data analysis
- Proficiency with standard business applications (Office, Google Suite)
- Ability to independently troubleshoot technical issues and effectively communicate solutions to publishers
Qualifications
- 5+ years of sales or account management experience with ad tech and/or online video, preferably at a Publisher, SSP, DSP or similar
Skills
* Required skills
Benefits
About Minute Media
Minute Media is a leading media technology brand focused on two main pillars—platform and content. Minute Media’s platform serves as the company’s foundation, powering its content as well as enabling the evolution of other market-leading digital media brands. Its owned and operated destinations incl...