Senior Product Strategy Learning Consultant - Tax Transformation

About This Role

This role involves defining and evolving the Tax Transformation enablement strategy for Deloitte's tax technology products, translating complex tax and technology changes into effective enablement assets. You will manage the end-to-end lifecycle for enablement content, ensuring alignment with transformation outcomes and supporting continuous improvement activities.

Responsibilities

• Define and evolve the Tax Transformation enablement strategy for priority tax technology products and process changes.
• Translate complex tax and technology changes into role-based, task-based enablement assets at scale across virtual, in-person, and digital modalities.
• Ensure enablement plans align to transformation outcomes and adjust approach based on measured performance.
• Strengthen the operational layer of the Tax Transformation network, highlighting priority features and providing support to accelerate day-to-day proficiency.
• Plan and manage the end-to-end lifecycle for enablement content aligned to product releases and deployment milestones.
• Support content governance (taxonomy, templates, metadata, review cadence, versioning, and retirement) and partner to maximize findability and usability.
• Coordinate the learning workstream: consolidating weekly status, monitoring milestones, surfacing issues/risks/decisions, maintaining project plans, and coordinating team meetings.
• Perform continuous improvement activities, including quality checks and assessing learning effectiveness.

Requirements

• Ability to perform responsibilities in a hybrid work environment that requires co-location 2-3 days per week.
• Bachelor's degree in Business, Information Technology, Human Resources Management, Industrial-Organizational Psychology, Organizational Leadership, Instructional Design/Instructional Technology, or other relevant discipline.
• 3+ years translating process/technology changes into role-based enablement plans and assets.
• Proficiency creating learning content using Microsoft PowerPoint and Word.
• Proficiency maintaining project trackers and reports using Excel and SharePoint.
• Experience coordinating multi-workstream programs and maintaining plans in Smartsheet or similar for at least 12 months.
• Ability to travel 20% on average.
• One of the specified active accreditations obtained, in process, or willing and able to obtain (CPA, Attorney, Enrolled Agent, PgMP, PMP, Lean Six Sigma).

Qualifications

• Bachelor's degree in Business, Information Technology, Human Resources Management, Industrial-Organizational Psychology, Organizational Leadership, Instructional Design/Instructional Technology, or other relevant discipline.
• 3+ years translating process/technology changes into role-based enablement plans and assets aligned to defined adoption/utilization outcomes.

Nice to Have

• Experience working within or alongside tax or finance functions in a professional services firm for at least 1 year.
• Experience supporting large-scale transformation initiatives involving technology adoption or process improvement for at least 1 full release cycle.
• Experience with stakeholder measurement and adoption analytics (e.g., usage metrics, satisfaction surveys) using defined KPIs.
• Proficiency with project management and collaboration tools such as Smartsheet or Microsoft Project for at least 1 year.
• Experience creating or maintaining digital learning in Articulate Rise and/or Storyline for at least 6 months.

Skills

* Required skills

Certifications