Senior Product Manager, Copilot AI
Posted 1 week ago
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Upload Your ResumeAbout This Role
This role involves driving Copilot AI model capabilities, focusing on tool-use to ensure high-quality, grounded, reliable, and cost-efficient responses. You will work at the intersection of product and research, partnering with various engineering and data science teams to execute strategy and drive measurable improvements.
Responsibilities
- Develop and execute on LLM platform strategy for Copilot to extend language model's capabilities
- Prototype approaches by steering language models to drive response quality across a wide range of scenarios
- Identify and prioritize platform, orchestration and language model issues that impact quality, factuality and safety
- Work with engineers and researchers to find a path to resolution for identified issues
- Define and build measurable evaluations with relevant datasets to demonstrate quality improvements
- Define, deploy and manage experiments in production that impact language model's tool use
- Drive measurable improvements in relevance for and engagement with Copilot users
- Partner with product teams to scale tool building
- Work with inference, agents and orchestration teams to resolve dependencies
- Own the status of key projects, proactively identifying risks and proposing solutions to ensure timely delivery
Requirements
- Bachelor's Degree AND 5+ years experience in product management OR equivalent experience
- 3+ years of experience leading ambiguous product areas, defining requirements, developing roadmaps, and working with multi-disciplinary teams to execute them
- 2+ years of experience building ML-powered or LLM-powered products
- Hands-on experience with LLM APIs (e.g. OpenAI, Anthropic, Azure OpenAI), embeddings, vector databases, and tool use
- Hands-on experience with prompt design, context window management, and model evaluation
Qualifications
- Bachelor's Degree
- 5+ years experience in product management or equivalent experience, including 3+ years leading ambiguous product areas, defining requirements, developing roadmaps, and working with multi-disciplinary teams, and 2+ years building ML-powered or LLM-powered products.
Skills
* Required skills
About Microsoft
Microsoft Cloud Operations + Innovation (CO+I) is responsible for delivering over 200 Microsoft web portals, Live and Online Services globally, focusing on infrastructure, security and compliance, operations, globalization, and manageability.